Relatives Feedback from Springkell House during the corona Virus pandemic

20 Nov 2020

Relatives Feedback from Springkell House during the corona Virus pandemic

I wanted to send you an email to thank you and your team – my Dad, Colin Gray, is one of your residents at Springkell. I know you are all working in the hardest of circumstances right now and I want to let you know how grateful I am (and my family is) for the care and support you all give him. I hope your team are all safe and well – I know that some may be living away from their families and sacrificing a lot to try and keep residents safe. I’m just so grateful for your compassion and care.

We are so far away (in Singapore) and I miss Dad and my Mum very much. I know that he is in the best possible place and I am relieved beyond words that my Mum is not his carer in the current context. And, of course, that we made the decision a year ago for him to move into Springkell – the work you do has made such a difference to our family. Dad is a lovely, kind man although I know from Mum he is more frail than when I last saw him in the Summer; I also know how content he is at Springkell. I really hope we will be able to come back in June/ July but it may not be possible. I’ll be sending him a card with some pictures of his three grandkids who are growing up amazingly fast. If you can share this with him when it arrives I would be very grateful.

Thank you to you, Hessie, Karen and all the team.

Best wishes,

Jenny and Family x

Anyway, just wanted to say a big thanks again to all the staff for their efforts in these particularly difficult times. We hope that all residents and staff are being kept very safe. As you may know, Maryann and I are both in our 70’s and Maryann is a Type 2 diabetic so we are in lockdown ourselves and have no idea when we will be allowed out again – seems like a prison sentence!! So it is important that we can communicate withe Mum via video WhatsApp calls so I want to thank yourself, Hessie and Danka particularly for setting these up.

Please keep safe and well.


Brian and Maryann Rogerson

Some lovely roses received from John Dudleys family received here as a thank you to the staff and a remembrance of what would have been Johns 97th birthday yesterday

Share this post